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We have received reports of an issue with SMART Ink not working correctly with Google Slides in Chrome Browser at some of our Active Directory schools.  The quick fix for this issue is to exit the full screen mode of the presentation. This will allow the SMART Ink to work correctly.  To view presentations and use SMART Ink, launch the present mode of your Google Slides presentation, and then click on the arrows icon in the lower left toolbar.

The arrows icon looks like this:

This will slightly reduce the screen size of the presentation but will allow SMART Ink to work correctly with the presentation.

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Friday, October 11, 2013

Quick Fix: Smart Ink with Chrome Browser in AD

We have received reports of an issue with SMART Ink not working correctly with Google Slides in Chrome Browser at some of our Active Directory schools.  The quick fix for this issue is to exit the full screen mode of the presentation. This will allow the SMART Ink to work correctly.  To view presentations and use SMART Ink, launch the present mode of your Google Slides presentation, and then click on the arrows icon in the lower left toolbar.

The arrows icon looks like this:

This will slightly reduce the screen size of the presentation but will allow SMART Ink to work correctly with the presentation.

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